Privacy Policy
Strathcona Resources Ltd. (“Strathcona Resources”, “we”, or “us” as the context provides) values your privacy as a user of this site and other web sites operated or provided by Strathcona Resources (collectively, the “Sites”). Your use of the Sites is governed by the Terms of Use and Disclaimer. Please read the following to learn more about Strathcona Resources’s policy with respect to our collection, use, and disclosure of personal information. If you have any questions or comments regarding this Privacy Policy or the privacy practices of Strathcona Resources, please email us.
Collection of Information
Personal information in this Privacy Policy means any information about an identifiable individual, as further defined under applicable Canadian laws. Strathcona Resources collects personal information when you inquire about our services and products, submit questions or comments, and participate in programs that we may hold from time to time on the Sites. Personal information that we collect include your name, contact information (such as email address, mailing address, telephone numbers, and fax number), demographic information (such as gender, age, and occupation), and personal preferences.
Strathcona Resources may collect and analyze non-personal information to evaluate how visitors use the Sites, including non personal information about usage and service operation that is not associated with a specific personal identity. Strathcona Resources also automatically receives and records information on our server logs, which information may include your computer’s IP address and “cookie” information. A cookie is a small text file that is stored on your computer. The only information a cookie can collect is information supplied by you. A cookie cannot read data off of your computer.
Use of Information
Strathcona Resources will use information supplied by you to fulfil your requests for information about our products and services, consider your application for support, or fulfil the purposes for which the information was collected.
We may also use information to improve our marketing and promotional efforts, to statistically analyze usage of the Sites, and to improve the Sites and better tailor them to meet the needs of the users. We may also use your contact information to contact you regarding administrative notices from time to time.
Disclosure of Information
Strathcona Resources may disclose your personal information as follows:
- to third party service providers and to affiliated entities in order to carry out work on behalf of Strathcona Resources,
- to law enforcement agencies for the purposes of investigating fraud or other offences,
- to legal, financial, insurance, and other advisors or in connection with the sale, reorganization, or management of all or part of its business or operations,
- to establish or exercise our legal rights or defend against legal claims,
- as consented to by you from time to time, including to fulfill any other purposes that are identified when the personal information is collected, or
- as otherwise permitted pursuant to applicable laws.
Strathcona Resources will not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required or permitted by law.
Opt-Out
When appropriate, users of the Sites are given the opportunity to (i) opt-out of receiving communications from us, (ii) remove their personal information from our records, (iii) elect to no longer receive information from us, or (iv) withdraw from the “Apply for Support” process. If you wish to opt-out in the manner as listed above, please contact our privacy officer.
Security
Strathcona Resources takes steps to protect the loss, misuse, and alteration of our users’ personal information. We limit access to personal information to individuals who we reasonably believe need to access the information to utilize the information as set out in this Privacy Policy. However, it is possible that any information transmitted via the Internet may be intercepted by unknown third parties.
Corrections/Contact
You may contact our privacy officer to modify or correct any of your personal information that is under our control. You may also direct a written complaint regarding compliance with this Privacy Policy to the privacy officer and, within a reasonable time upon receiving the written complaint, the privacy officer will conduct an investigation into the matter. Within a reasonable time of concluding the investigation, the privacy officer will inform you whether the complaint will be allowed or denied. If the privacy officer allows the complaint, Strathcona Resources will take appropriate measure necessary to rectify the source of the complaint.
Links
Strathcona Resources is not responsible for the privacy practices of other sites. We encourage you to read the privacy policy of web sites operated by third parties. This Privacy Policy applies solely to information collected through the Sites.
Changes to the Privacy Policy
Strathcona Resources may update this Privacy Policy from time to time. It is your responsibility to periodically review this Privacy Policy to remain informed of Strathcona Resources’s current privacy practices.